I was discussing at our weekly officer meeting the other night how happy some of our new recruits are in the guild. One of the major factors for a lot of them is the lack of drama. Our officers concluded that the guild has been almost completely drama free for most of the summer, and almost all of the expansion. How do we manage that? Well, it isn’t magic. The guild has been raiding for almost four and a half years, so we’ve learnt the right way to handle a number of situations.
Use a Fair and Upfront System for Loot Distribution
We use a system called EP / GP with aggressive decay and a fairly low threshold. If you’re not familiar with the system, I’d recommend checking it out. Our new members are quickly given the option of obtaining loot, but usually end up getting major upgrades and do not deny longstanding players the few upgrades they still need. EP/GP rewards attendance, and when we had challenges working on the LK we increased the EP awarded every 15 minutes. Attendance increases followed naturally.
In a big guild with some slight fluctuation in regular roster, this system works perfectly for us. I does not work nearly as well for some guilds, so the solution is to chose a loot system that aids in furthering the goals of the guild. Our goals are progression, so giving the best items to the highest attending players is important, as is a reasonable distribution of these upgrades. Beyond this, moral is a big deal. With EP/GP a night of progression where you win no items feels like an accomplishment.
Being completely upfront about a loot system is critical to avoiding drama. Selecting the right one for your guild is perhaps even more important. Loot matters to a player, and it should. It is both a measure of accomplishment, and a tool toward maximizing your character’s potential. Do not overlook something so important to so many of your team members.
Clear Direction from Officers
Drama is created when folks assume the worst. That’s human nature, and its hard to fault people for their fears. If a guild member needs to be kicks, explain why. If you’re taking X raider over Y, give folks the reason (and ideally, a reason that can be worked upon by the at-fault member).
“Okay, we have 28 attending raiders, so we’re going to need a few players to be on standby tonight. We’re taking Bill over Ted, because he has a viable off-healing set for The Excellent Adventure fight.”
“Srubbalicious recently got hacked and asked the Officer Team to remove him from the guild until its all sorted out. Just an FYI—we still like him.” /gkick
The name of the game is transparency. A good officer team makes changes for the good of the guild. If you make this obvious by being clear in your actions, you’ll garner respect, if not always consensus.
Guild Culture and Age Restriction
This has been a hot topic over the history of our guild. I originally disagreed with it, and slowly came to agree with the policy. We do not accept raiders to core raid positions who are under the age of 18. Let me explain.
The I am involved in has a mix of adult and middle aged players. As a 24-year-old, I’m one of the younger players (although many are close to my age). We behave a certain way in vent, guild chat is relatively uncensored, and raid attendance is an expectation.
Historically, younger players do not have enough control over their own lives to meet a tight raid shift. There are players in this age grouping that can, but they’re not the rule. Be it a mother insisting homework be done, a videocard needing replaced that is unaffordable, or the countless social obligations of high-school, folk under 18 are in a different life situation to those of us with control over our own lives.
Queue objections. I’m aware that some adults don’t have a lot of control over their lives. I know some kids do amazing dps and have 200% raid attendance. I am not (despite what it seems) advocating that the solution to drama is pruning yourselves of the kiddies (although it sure helps). I am saying, take a read of your guild.
Know what your guild members are all about. What sort of absence is “completely understandable.” One of our priest recently had emergency surgery, and everyone in the guild encouraged and thought nothing of her taking a few days (although she raided that week, on pain meds. Fucking hardcore). On the other hand, suddenly not showing up for weeks ’cause you got your first girlfriend makes everyone /sigh.
I don’t promise or even begin to suggest I know everything about coordinating and keeping happy a large group of people. I do know what has worked well for us in the past, and I’m beginning to explore the “why” of that success. Join me later in the week for a discussing of cultivating forums use, and the pitfalls associated with such a medium.